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Privacy Policy

Last Updated: January 29, 2026

Insulin Calculator Bot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMS and WhatsApp-based insulin calculation service.

Information We Collect

When you use our service, we may collect:

• Phone Number: Your mobile phone number used to communicate with our bot via SMS or WhatsApp
• Messages: The content of messages you send to our bot, including food descriptions, carbohydrate counts, and blood glucose readings
• Health Data: Insulin-to-carb ratios, correction factors, and other diabetes management settings you provide
• Usage Data: Timestamps and frequency of interactions with our service

How We Use Your Information

We use the collected information to:

• Calculate and provide insulin dose recommendations
• Store your personalized settings (ratios, correction factors) for future calculations
• Improve our service and accuracy of recommendations
• Communicate important updates about the service

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Twilio for SMS/WhatsApp messaging and implement appropriate security measures to protect your health information. Your data is never sold to third parties.

Third-Party Services

We use the following third-party services:

• Twilio: For SMS and WhatsApp messaging
• n8n: For workflow automation
• Netlify: For website hosting

Each service has its own privacy policy governing their use of data.

Data Retention

We retain your data for as long as you use our service. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of the service at any time

Medical Disclaimer

Insulin Calculator Bot is a tool to assist with calculations only. It is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult your healthcare provider before making changes to your diabetes management plan.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@bscanned.com